Cancellation Policy
We ask that all Large Group cancellations occur prior to 12 hours before class begins. If you are not sure if you will be able to attend, sign ups will be open until the workout begins so you may reserve a spot when you know if you are available.
In the case of emergency, please contact Ashley ashley@activelifestylefitness.com (not the instructor) that you cannot attend. With any other late cancel or no show, charges will apply:
Monthly Members: upon no show or cancellation within 12 hours before the workout, a $10 no show fee will be charged to the member's credit/debit card on file.
Wait List Members: If you are on the wait list and can no longer attend, please remove yourself from the list. Policies above will apply to no shows or late cancels if you have been added to the workout from the wait list then cancel. If a spot has opened and you have been added to the workout, you will receive an email.
Studio Cancellations
It is studio policy that there must be a minimum of 4 participants signed up (at least 6 hours prior to start time for evening and 12 hours for morning) to run the workout. If less than 4 participants are signed up, the workout will be canceled.
Workouts may be canceled due to inclement weather. We try our best to decide as far in advance as possible.
If a workout is canceled that you are signed up for, you will receive an email notifying you of the cancelation. Members will not be charged.
If you have any questions or concerns, please feel free to contact me at any time!
Ashley Brodeur, MS, CSCS
Owner, Active Lifestyle Fitness, LLC
ashley@activelifestylefitness.com